{"id":28417,"date":"2026-03-18T20:07:18","date_gmt":"2026-03-18T19:07:18","guid":{"rendered":"https:\/\/opfo100.be\/?p=28417"},"modified":"2026-07-02T22:24:43","modified_gmt":"2026-07-02T20:24:43","slug":"module-1-communication-de-base","status":"publish","type":"opleidingsaanbod","link":"https:\/\/opfo100.be\/fr\/offre-de-formation\/module-1-communication-de-base\/","title":{"rendered":"Module 1 : Communication de base"},"content":{"rendered":"\n\n\n\n\n\n\n\n\n\n
Code<\/th>\nCOM-01FR<\/td>\n<\/tr>\n
Name<\/th>\nModule 1 : Communication de base<\/td>\n<\/tr>\n
Lang<\/th>\nFR<\/td>\n<\/tr>\n
Theme<\/th>\nCOMMUNICATION SUR LE LIEU DE TRAVAIL<\/td>\n<\/tr>\n
Id<\/th>\n1400050<\/td>\n<\/tr>\n
Objectives<\/th>\nApprendre \u00e0 composer avec diff\u00e9rentes personnalit\u00e9s et styles de communication.
\nComprendre son propre style de communication et son influence sur les autres.
\nApprendre \u00e0 am\u00e9liorer son propre style et communiquer de mani\u00e8re positive.<\/td>\n<\/tr>\n
Content<\/th>\n\n
    \n
  • Techniques de base de l\u2019\u00e9coute : \u00e9coute orient\u00e9e vers les coll\u00e8gues.<\/li>\n
  • Techniques de base de la communication : ce qu\u2019est la communication et \u00e0 quoi \u00eatre attentif ?<\/strong><\/li>\n
  • Diff\u00e9rence et fronti\u00e8re entre assertivit\u00e9, sous-assertivit\u00e9 et agressivit\u00e9. Auto-analyse : comment est-ce que je m\u2019affirme ? Comp\u00e9tences pratiques dans le comportement assertif.<\/li>\n
  • Commentaires : \u00e9couter et reformuler : l\u2019importance et l\u2019application.<\/li>\n
  • Prendre conscience de son propre langage corporel et l\u2019utiliser de mani\u00e8re cibl\u00e9e.<\/li>\n
  • Etre en mesure d\u2019\u00e9valuer ses propres forces et faiblesses : prendre conscience de sa propre fa\u00e7on de communiquer et de son influence sur les autres.<\/li>\n
  • Apprendre \u00e0 s\u2019ouvrir \u00e0 l\u2019opinion d\u2019autrui.<\/li>\n
  • Faire l\u2018inventaire des situations difficiles. Faire face \u00e0 des d\u00e9saccords : communiquer de fa\u00e7on \u00e0 trouver des solutions en cas d\u2018opinions contradictoires.<\/li>\n
  • D\u00e9fendre sa propre opinion calmement.<\/li>\n
  • Que faire si l\u2019autre n\u2019est pas \u00e0 l\u2019\u00e9coute ? Comment r\u00e9agir ?<\/li>\n
  • Comment faire une remarque selon les r\u00e8gles de l\u2019art et comment me comporter face aux critiques ?<\/li>\n<\/ul>\n

    Th\u00e9orie et pratique s\u2019alternent. Le formateur utilise des m\u00e9thodes interactives comme des discussions de groupe, des jeux de r\u00f4les avec enregistrement et des exercices pratiques. Il y aura du temps pour des questions et des \u00e9changes d\u2019exp\u00e9rience.<\/p>\n<\/td>\n<\/tr>\n

Prerequisites<\/th>\nAucune connaissance pr\u00e9alable n\u2019est requise, mais les participants doivent \u00eatre pr\u00eats \u00e0 remettre leur propre communication en question et \u00e0 participer activement.<\/td>\n<\/tr>\n
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